Outage in Resideo

Total Connect Comfort App

Resolved Major
December 03, 2024 - Started 10 months ago - Lasted about 6 hours
Official incident page

IsDown continuously monitors the Resideo status page and multiple sources to provide up-to-date information. Check back with us for the latest Resideo uptime status.

Outage Details

We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/03/2024 11:37PM

Systems are operational.

INVESTIGATING 10 months ago - at 12/03/2024 05:18PM

We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Latest Resideo outages

TC2 App Notifications - 26 days ago
3rd Party SIM Activation - 29 days ago
3rd Party - Service Degradation - about 1 month ago
TC2 App - about 1 month ago
3rd Party Issue - about 1 month ago

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