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Outage in Resideo

AlarmNet Communicators

Resolved Minor
July 01, 2025 - Started 10 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are investigating potential communication impact to some AlarmNet accounts using the LTEM-P communicator. We are investigating at a high priority and apologize for any inconvenience. At this time we appear to be recovering and are working to fully restore as quickly as possible. Alarm Delivery is not impacted.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/02/2025 01:38AM

**All services are running normally.**

INVESTIGATING 10 months ago - at 07/01/2025 05:46PM

We are investigating potential communication impact to some AlarmNet accounts using the LTEM-P communicator. We are investigating at a high priority and apologize for any inconvenience.

At this time we appear to be recovering and are working to fully restore as quickly as possible.

Alarm Delivery is not impacted.

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