Outage in Resideo
Live Chat - Social Support Down
Resolved MajorIncident Report
Our live chat and social support options are currently down due to a 3rd party outage.
We are working with the vendor to restore services.
Our phone support lines are fully operational.
Thank you for your patience as we work to resolve with the vendor.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/12/2025 02:18AM
All systems are operational.
IDENTIFIED
9 months ago - at 07/11/2025 10:33PM
Our live chat and social support options are currently down due to a 3rd party outage.
We are working with the vendor to restore services.
Our phone support lines are fully operational.
Thank you for your patience as we work to resolve with the vendor.
Latest Resideo outages
FA App - VX Cameras - about 1 month ago
3rd Party - Service Issues - about 2 months ago
FA App - about 2 months ago
TC2 App - delays - about 2 months ago
TC2 - 2 months ago
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