Outage in Resideo

Live Chat Support - unavailable

Resolved Major

July 13, 2025 - Started 9 months ago - Lasted about 21 hours
Official incident page

Incident Report

Our live chat support is currently down due to a 3rd party issue. Our phone support lines and social support are fully operational. Thank you for your patience, we apologize for the inconvenience.

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/14/2025 12:19PM

All services are running normally.

IDENTIFIED 9 months ago - at 07/13/2025 03:37PM

Our live chat support is currently down due to a 3rd party issue.

Our phone support lines and social support are fully operational.

Thank you for your patience, we apologize for the inconvenience.

Latest Resideo outages

FA App - VX Cameras - about 1 month ago

3rd Party - Service Issues - about 1 month ago

FA App - about 1 month ago

TC2 App - delays - about 2 months ago

TC2 - about 2 months ago

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