Outage in Resideo

3rd Party SIM Activation

Resolved Major
August 18, 2025 - Started about 1 month ago - Lasted about 23 hours
Official incident page

IsDown continuously monitors the Resideo status page and multiple sources to provide up-to-date information. Check back with us for the latest Resideo uptime status.

Outage Details

Verizon SIM provisioning is experiencing some issues. Users may experience SIM activation delays, but the issue is not expected to impact new installs. We have raised a ticket with Verizon and will continue to monitor for updates. Alarm Delivery is not impacted.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/19/2025 02:09PM

All services are operational.

MONITORING about 1 month ago - at 08/18/2025 03:41PM

Verizon SIM provisioning is experiencing some issues. Users may experience SIM activation delays, but the issue is not expected to impact new installs.

We have raised a ticket with Verizon and will continue to monitor for updates.

Alarm Delivery is not impacted.

Latest Resideo outages

TC2 App Notifications - about 1 month ago
3rd Party - Service Degradation - about 2 months ago
TC2 App - about 2 months ago
3rd Party Issue - about 2 months ago

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