Outage in Resideo

Resideo Smart Home Unregistrations

Resolved Major
December 08, 2025 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Honeywell Home devices (Round/T5/T6/WLD/L1/T9/T10/T10+) controlled through the Resideo App cannot be unregistered at this time. Devices are still working manually, and new registrations are succeeding, but due to a 3rd party issue, we are unable to unregister. We are actively working the issue and will provide an update when resolved. We apologize for the inconvenience caused.
Components affected
Resideo Smart Home
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 12/08/2025 06:46PM

All systems have recovered and are now operational.

IDENTIFIED about 17 hours ago - at 12/08/2025 04:17PM

Honeywell Home devices (Round/T5/T6/WLD/L1/T9/T10/T10+) controlled through the Resideo App cannot be unregistered at this time. Devices are still working manually, and new registrations are succeeding, but due to a 3rd party issue, we are unable to unregister. We are actively working the issue and will provide an update when resolved.

We apologize for the inconvenience caused.

Latest Resideo outages

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Amazon Web Services (AWS) - about 2 months ago

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