Outage in Resideo
Resideo Smart Home Unregistrations
Resolved MajorIncident Report
Honeywell Home devices (Round/T5/T6/WLD/L1/T9/T10/T10+) controlled through the Resideo App cannot be unregistered at this time. Devices are still working manually, and new registrations are succeeding, but due to a 3rd party issue, we are unable to unregister. We are actively working the issue and will provide an update when resolved.
We apologize for the inconvenience caused.
Components affected
Resideo Smart HomeLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/08/2025 06:46PM
All systems have recovered and are now operational.
IDENTIFIED
about 2 months ago - at 12/08/2025 04:17PM
Honeywell Home devices (Round/T5/T6/WLD/L1/T9/T10/T10+) controlled through the Resideo App cannot be unregistered at this time. Devices are still working manually, and new registrations are succeeding, but due to a 3rd party issue, we are unable to unregister. We are actively working the issue and will provide an update when resolved.
We apologize for the inconvenience caused.
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