Outage in Restaurant365

Bank Activity: Location field not showing when creating AP Payments

Resolved Major
April 01, 2025 - Started about 1 month ago - Lasted 40 minutes
Official incident page

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Outage Details

We are currently investigating reports of the Location field not showing when creating AP Payments from Bank Activity along with a Guid Error. We will continue to provide updates as we continue our research.
Components affected
Restaurant365 Customer Databases
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/01/2025 01:26PM

A fix was deployed and we continue to see recoveries. Issue is resolved.

IDENTIFIED about 1 month ago - at 04/01/2025 01:17PM

We were able to identify the root cause and we are now implementing the fix.

INVESTIGATING about 1 month ago - at 04/01/2025 01:02PM

We are currently investigating reports of the Location field not showing when creating AP Payments from Bank Activity along with a Guid Error. We will continue to provide updates as we continue our research.

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