Outage in Retell AI
Call/chat history, analytics and QA dashboard down
Resolved MajorIncident Report
Due to a database outage, call/chat history, analytics and QA dashboard down are currently completely down. We are working with the database team to fix the issue.
Components affected
Retell AI DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/25/2026 09:40PM
The issue has been fixed and all services are back to working.
INVESTIGATING
4 days ago - at 05/25/2026 09:13PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/25/2026 09:12PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/25/2026 09:09PM
Due to a database outage, call/chat history, analytics and QA dashboard down are currently completely down. We are working with the database team to fix the issue.
Latest Retell AI outages
Websocket connection error and high latency - about 23 hours ago
Calls returning concurrency_limit_reached - 4 days ago
KB Retrieval and QA Failure - about 2 months ago
Batch calls not sent - 2 months ago
Telynx - SIP Trunking Service Degradation - 3 months ago
The Status Page Aggregator with Early Outage Detection
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