Outage in Retool

Slack incident impacting slack-based support services

Resolved Minor
February 27, 2025 - Started 2 months ago - Lasted about 12 hours
Official incident page

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Outage Details

A second slack incident may be impacting our Support offering via slack (available to Enterprise customers with Premium Support). Replies may be intermittent during the outage. Please leverage https://help.retool.com and support@retool.com as fallback contact channels in the meantime.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/27/2025 02:58PM

The incident impacting the Slack Events API impacting accessibility of our Slack Support integration has been resolved from Slack's end, and full functionality has been restored.

IDENTIFIED 2 months ago - at 02/27/2025 03:09AM

A second slack incident may be impacting our Support offering via slack (available to Enterprise customers with Premium Support). Replies may be intermittent during the outage. Please leverage https://help.retool.com and support@retool.com as fallback contact channels in the meantime.

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