Outage in Retool
Unexpected Rate Limiting of AI Features
Resolved MinorIncident Report
Summary AI Generated
Retool experienced unexpected rate limiting affecting AI-powered features for 2.4 hours. Users encountered restrictions when trying to use AI functionality during this period. The issue was resolved through coordination with AI providers, with monitoring confirming full restoration of service.
We're aware that some users are encountering unexpected rate‑limiting when using AI-powered features. We are actively investigating the root cause and working to restore full functionality as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/06/2026 09:12PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/06/2026 08:08PM
We believe the issue has been resolved after coordination with our AI providers. We are actively monitoring the situation and will notify you if any further problems arise.
Thank you for your patience.
INVESTIGATING
about 2 months ago - at 03/06/2026 06:53PM
We're aware that some users are encountering unexpected rate‑limiting when using AI-powered features. We are actively investigating the root cause and working to restore full functionality as quickly as possible.
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