Outage in Retool
Unexpected Rate Limiting of AI Features
Resolved MinorIncident Report
Summary AI Generated
Retool experienced unexpected rate limiting affecting AI-powered features for 2.4 hours. Users encountered restrictions when trying to use AI functionality during this period. The issue was resolved through coordination with AI providers, with monitoring confirming full restoration of service.
We're aware that some users are encountering unexpected rate‑limiting when using AI-powered features. We are actively investigating the root cause and working to restore full functionality as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 03/06/2026 09:12PM
This incident has been resolved.
MONITORING
about 8 hours ago - at 03/06/2026 08:08PM
We believe the issue has been resolved after coordination with our AI providers. We are actively monitoring the situation and will notify you if any further problems arise.
Thank you for your patience.
INVESTIGATING
about 9 hours ago - at 03/06/2026 06:53PM
We're aware that some users are encountering unexpected rate‑limiting when using AI-powered features. We are actively investigating the root cause and working to restore full functionality as quickly as possible.
Latest Retool outages
New Retool Organizations cannot provision RetoolDB - about 1 month ago
Cross-Application Navigation Issue - about 2 months ago
Snowflake Rejecting OAuth Requests With prompt Parameter - 3 months ago
Source Control Temporarily Impacted (GitHub Users) - 4 months ago
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