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Outage in Retool

Motherduck Resource disabled for investigation

Resolved Major
May 08, 2026 - Started 6 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

Retool experienced a major incident with their MotherDuck resource integration that required disabling the service for 13.7 hours while investigating issues. The outage was caused by a caching problem that prevented users from accessing the MotherDuck integration functionality. Retool resolved the incident by identifying and fixing the underlying caching issue, fully restoring access to the MotherDuck resource.

We are currently investigating issues with the Motherduck resource and are disabling it as the investigation is ongoing.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/09/2026 08:43AM

MotherDuck is fully operational again. We identified and fixed a caching issue that required us to temporarily disable the integration. Access has been restored as of May 8, 2026. We apologize for the disruption.

INVESTIGATING 6 days ago - at 05/08/2026 07:06PM

We are currently investigating issues with the Motherduck resource and are disabling it as the investigation is ongoing.

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