Outage in Retool
retool-email unavailable
Resolved MajorIncident Report
Summary AI Generated
The retool-email.com sending domain was disabled for approximately 20 hours after being flagged for spam by Retool's upstream email provider, causing email delivery failures for affected workflows. Official Retool emails such as user invites and password resets were not impacted. The domain has since been restored, and Retool has implemented additional safeguards to prevent recurrence.
We are investigating the disabling of retool-email.com domain due to spam. Note that this does not impact official retool emails like user invites and password resets.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/24/2026 06:34PM
Some Retool Emails failed with a "Disabled for sending spam" error due to an issue with our upstream email provider. The sending domain has since been restored, and email delivery is operating normally. We've also added safeguards to prevent recurrence. We apologize for the disruption.
INVESTIGATING
10 days ago - at 07/23/2026 10:22PM
We are investigating the disabling of retool-email.com domain due to spam. Note that this does not impact official retool emails like user invites and password resets.
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