Outage in Retool
Workflows Stuck in Pending State
Resolved MajorIncident Report
Summary AI Generated
**Retool Workflows Stuck in Pending State** | 9.5 hours Retool Workflows experienced a major outage where workflows became stuck in a pending state, accompanied by a spike in 429 rate limit errors on start triggers. The issue was identified and a fix was deployed, after which workflows gradually recovered while under monitoring. The incident was fully resolved after approximately 9.5 hours.
We are investigating an issue with Retool Workflows being stuck in a pending state. There is also an uptick in 429 rate limit responses for start triggers
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/31/2026 05:52AM
This incident has been resolved.
MONITORING
3 days ago - at 07/30/2026 11:08PM
We are continuing to monitor for any further issues.
MONITORING
3 days ago - at 07/30/2026 09:20PM
The fix has been deployed, and we're monitoring the results. Workflows are still degraded but recovering.
IDENTIFIED
3 days ago - at 07/30/2026 08:45PM
We've identified the issue and are working on a fix.
INVESTIGATING
3 days ago - at 07/30/2026 08:22PM
We are investigating an issue with Retool Workflows being stuck in a pending state. There is also an uptick in 429 rate limit responses for start triggers
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