Outage in Retool
Errors calling resources with Per-User authentication in Apps built wi the New App Editor
Resolved MajorIncident Report
Summary AI Generated
Retool experienced a ~4-hour major incident where apps built with the New App Editor failed when calling resources configured with Per-User authentication. A fix was identified and implemented within roughly 90 minutes of the incident starting, with the issue fully resolved after a monitoring period.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 08/14/2026 07:00PM
This incident has been resolved.
MONITORING
15 days ago - at 08/14/2026 04:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
15 days ago - at 08/14/2026 03:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
15 days ago - at 08/14/2026 03:06PM
We are currently investigating this issue.
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