RevenueCat Outage History

RevenueCat experienced a 32-minute service degradation affecting their API uptime due to web infrastructure issues. During the incident, apps continued to function with cached data and users could complete purchases, but real-time features like offering experiments, customization, and webhooks were degraded or delayed. The underlying infrastructure issue was resolved and full service was restored, with queued requests being replayed to reconcile purchase records and events.

RevenueCat experienced delays with Scheduled Data Export deliveries to Google Cloud Platform (GCP) for 2.9 hours. The service identified the issue affecting data export scheduling and deployed a fix while redelivering the affected exports. The incident was resolved with all delayed exports successfully redelivered.

RevenueCat experienced an issue where ARR/MRR charts displayed inflated numbers for Play Store products with two introductory offers in Charts v3. The problem specifically affected revenue reporting accuracy for affected users' analytics dashboards. The issue was resolved after 5.8 hours with a fix deployment and backfilling of the affected chart data.

RevenueCat experienced an issue where webhook events failed to dispatch for integrations using AWS API Gateway, lasting 1.3 hours. The problem prevented certain webhook integrations from receiving events as expected. The issue was identified and fixed, with all failed webhook events successfully dispatched once the resolution was implemented.