Outage in Ribbon Health

Outage of Ribbon API/FCA Editing Capabilities (PUT/POST/DELETE Requests)

Resolved Minor
October 03, 2022 - Started about 3 years ago
Official incident page

Incident Report

Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing data editing via the API and Find Care App (FCA). Ribbon APIs and FCA are only functioning in a read-only capacity; therefore, any data edits made via the API and FCA (PUT/POST/DELETE requests) will not be successful at this time. We currently do not have an estimated time for resolution; however, the API and FCA are currently live and functional for any read-only (GET) calls.
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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 10/03/2022 07:10PM

This incident has been resolved.

MONITORING about 3 years ago - at 10/03/2022 07:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 10/03/2022 07:04PM

Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing data editing via the API and Find Care App (FCA). Ribbon APIs and FCA are only functioning in a read-only capacity; therefore, any data edits made via the API and FCA (PUT/POST/DELETE requests) will not be successful at this time. We currently do not have an estimated time for resolution; however, the API and FCA are currently live and functional for any read-only (GET) calls.

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