Outage in Ribbon Health

Outage of Ribbon API/FCA Editing Capabilities (PUT/POST/DELETE Requests)

Resolved Minor
October 03, 2022 - Started about 2 years ago
Official incident page

Need to monitor Ribbon Health outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ribbon Health, and never miss an outage again.
Start Free Trial

Outage Details

Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing data editing via the API and Find Care App (FCA). Ribbon APIs and FCA are only functioning in a read-only capacity; therefore, any data edits made via the API and FCA (PUT/POST/DELETE requests) will not be successful at this time. We currently do not have an estimated time for resolution; however, the API and FCA are currently live and functional for any read-only (GET) calls.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/03/2022 07:10PM

This incident has been resolved.

MONITORING about 2 years ago - at 10/03/2022 07:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 10/03/2022 07:04PM

Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing data editing via the API and Find Care App (FCA). Ribbon APIs and FCA are only functioning in a read-only capacity; therefore, any data edits made via the API and FCA (PUT/POST/DELETE requests) will not be successful at this time. We currently do not have an estimated time for resolution; however, the API and FCA are currently live and functional for any read-only (GET) calls.

Latest Ribbon Health outages

API Outage - over 1 year ago
API Latency - over 1 year ago
Deductible Check (powered by Change Healthcare) - Intermittent Processing Issues - over 2 years ago
Clearinghouse Partner Processing Down - almost 3 years ago
Eligibility/Deductible - Intermittent Issues - almost 3 years ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE