Outage in Ribbon Health

Deductible Check (powered by Change Healthcare) - Intermittent Processing Issues

Resolved Minor
April 25, 2022 - Started over 3 years ago
Official incident page

Incident Report

Please note this message does not affect customers who have migrated to our Eligibility Check endpoint powered by pVerify. Our clearinghouse partner for our Deductible Check endpoint, Change Healthcare, is experiencing intermittent processing issues. We will monitor and share updates as this issue gets resolved.
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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 04/25/2022 09:01PM

This incident has been resolved.

MONITORING over 3 years ago - at 04/25/2022 05:48PM

Please note this message does not affect customers who have migrated to our Eligibility Check endpoint powered by pVerify.

Our clearinghouse partner for our Deductible Check endpoint, Change Healthcare, is experiencing intermittent processing issues. We will monitor and share updates as this issue gets resolved.

Latest Ribbon Health outages

API Outage - about 2 years ago
API Latency - over 2 years ago
Outage of Ribbon API/FCA Editing Capabilities (PUT/POST/DELETE Requests) - about 3 years ago
Clearinghouse Partner Processing Down - over 3 years ago
Eligibility/Deductible - Intermittent Issues - over 3 years ago

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