Outage in Ribbon Health

Clearinghouse Partner Processing Down

Resolved Minor
March 03, 2022 - Started almost 3 years ago
Official incident page

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Outage Details

Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing. Unfortunately, our Deductible Endpoint will also be down until their processing is back up. We will monitor and update on the situation as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 03/03/2022 01:02PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 03/03/2022 05:39AM

Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing. Unfortunately, our Deductible Endpoint will also be down until their processing is back up. We will monitor and update on the situation as we have more information.

Latest Ribbon Health outages

API Outage - over 1 year ago
API Latency - over 1 year ago
Outage of Ribbon API/FCA Editing Capabilities (PUT/POST/DELETE Requests) - over 2 years ago
Deductible Check (powered by Change Healthcare) - Intermittent Processing Issues - almost 3 years ago
Eligibility/Deductible - Intermittent Issues - almost 3 years ago

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