Outage in Ribbon Health
Clearinghouse Partner Processing Down
Resolved Minor
March 03, 2022 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing. Unfortunately, our Deductible Endpoint will also be down until their processing is back up. We will monitor and update on the situation as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 03/03/2022 01:02PM
This incident has been resolved.
IDENTIFIED
about 4 years ago - at 03/03/2022 05:39AM
Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing. Unfortunately, our Deductible Endpoint will also be down until their processing is back up. We will monitor and update on the situation as we have more information.
Latest Ribbon Health outages
API Outage - over 2 years ago
API Latency - almost 3 years ago
Outage of Ribbon API/FCA Editing Capabilities (PUT/POST/DELETE Requests) - over 3 years ago
Deductible Check (powered by Change Healthcare) - Intermittent Processing Issues - almost 4 years ago
Eligibility/Deductible - Intermittent Issues - about 4 years ago
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