Outage in Rightworks OneSpace

Degraded System Performance - QuickBooks

Resolved Minor
April 15, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing higher than normal contact volume related to performance with QuickBooks within the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Components affected
Rightworks OneSpace Hosted Application Availability Rightworks OneSpace QuickBooks Rightworks OneSpace QuickBooks
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/16/2025 12:06AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 04/15/2025 11:01PM

We are seeing some success with other Tax applications but still experiencing issues with QuickBooks performance at this time. Our engineers are working on identifying the root cause surrounding the QuickBooks slowness issues specifically at this time and this page will be updated once we hear more.

INVESTIGATING about 1 month ago - at 04/15/2025 09:42PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/15/2025 09:38PM

We are currently experiencing higher than normal contact volume related to performance with QuickBooks within the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.

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