Outage in Ring

App latency and Setup failures

Resolved Minor
July 23, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue that may cause intermittent device setup failures, live view / linked event failures, and app latency.
Components affected
Ring Partner Integration Ring Android App Ring Smart Lighting Ring Floodlight Cam Ring Spotlight Cam (Battery & Solar) Ring Stickup Cam (Original) Ring Stick Up Cam Plug In Ring iOS App Ring Video Doorbell Ring Stick Up Cam Wired Ring Spotlight Cam (Wired & Mount) Ring Stick Up Cam Battery Ring .com Ring Video Doorbell 2 Ring Video Doorbell Elite Ring Protect (Video Recording) Ring Video On Demand Ring Live Calls (Doorbell Dings & Motions) Ring Video Doorbell Pro Ring Peep Hole Cam Ring Alarm Ring Indoor Cam Ring Stick Up Cam Elite

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/23/2022 09:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 07/23/2022 07:16PM

We have identified an issue that may cause intermittent device setup failures, live view / linked event failures, and app latency.

Latest Ring outages

Multiple System Outage - about 14 hours ago
Unable to Download Recordings or View Shared Recordings - 21 days ago
Incorrect Login Dates & Client Device Information - 3 months ago
Delay In Activating Ring Home Plan Features On New Device Setups - 4 months ago
Recently Recored Events Delayed on Ring App Timeline and Event History - 5 months ago

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