Outage in Ring

Modes Unavailable

Resolved Minor
May 26, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We've identified an issue causing Modes to be unavailable. This is preventing Ring Alarm devices from changing status via the Ring app or Alexa. Additionally, playback of recordings on Ring.com has an increased error rate.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/26/2023 11:16PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 05/26/2023 10:29PM

We've identified an issue causing Modes to be unavailable. This is preventing Ring Alarm devices from changing status via the Ring app or Alexa. Additionally, playback of recordings on Ring.com has an increased error rate.

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