Outage in RingCentral

A portion of Contact Center customers may be experiencing API errors when using their applications.

Resolved Minor
September 19, 2023 - Started over 1 year ago - Lasted about 3 hours

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Outage Details

A portion of Contact Center customers may be experiencing API errors when using their applications. RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Contact Center RingCentral Americas RingCentral Contact Center RingCentral APAC
Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 09/19/2023 06:01PM

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to customer care.

UPDATE over 1 year ago - at 09/19/2023 04:27PM

A portion of Contact Center customers may be experiencing API errors when using their applications. RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

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