Outage in RingCentral

A portion of customers may be experiencing errors when attempting to send messages to a specific mobile provider due to an underlying carrier.

Resolved Minor
April 25, 2024 - Started 5 months ago - Lasted about 3 hours

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Outage Details

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs. 
Components affected
RingCentral SMS - Outbound RingCentral SMS - Outbound RingCentral SMS - Inbound RingCentral SMS - Inbound RingCentral Americas RingCentral EMEA
Latest Updates ( sorted recent to last )
UPDATE 5 months ago - at 04/25/2024 07:36PM

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs. 

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