Outage in RingCentral

A portion of customers may be experiencing call transfer issues.

Resolved Minor
August 01, 2025 - Started about 16 hours ago - Lasted about 1 hour

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Outage Details

RingCentral Operations teams are investigating this issue and will provide updates in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral RingCX RingCentral RingCX RingCentral Americas RingCentral RingCX RingCentral APAC RingCentral EMEA
Latest Updates ( sorted recent to last )
UPDATE about 15 hours ago - at 08/01/2025 07:49PM

RingCentral Operations teams have identified the cause of the call transfer issue and are taking actions to mitigate at this time. The next update will occur in 4 hours or when there is a significant change in incident status. If you are experiencing this issue, please reach out to customer care.

UPDATE about 16 hours ago - at 08/01/2025 07:13PM

RingCentral Operations teams are investigating this issue and will provide updates in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

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