Outage in RingCentral
A portion of customers may be experiencing call transfer issues.
Resolved Minor
August 01, 2025 - Started 9 months ago
- Lasted about 1 hour
Incident Report
RingCentral Operations teams are investigating this issue and will provide updates in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral RingCX RingCentral RingCX RingCentral Americas RingCentral RingCX RingCentral APAC RingCentral EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
9 months ago - at 08/01/2025 07:49PM
RingCentral Operations teams have identified the cause of the call transfer issue and are taking actions to mitigate at this time. The next update will occur in 4 hours or when there is a significant change in incident status. If you are experiencing this issue, please reach out to customer care.
UPDATE
9 months ago - at 08/01/2025 07:13PM
RingCentral Operations teams are investigating this issue and will provide updates in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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