A portion of Contact Center customers may be experiencing dead air on calls with Automated Speech Recognition.

RingCentral Contact Center teams have performed internal testing and end-user feedback have confirmed restoration of service. Teams will monitor for stability. Updates will be provided in four hours or if there is a significant change in incident status. If you are still experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams have confirmed a large percentage of affected customers are no longer experiencing impact. Additional work is being completed to fully restore service at this time. Updates will be provided in four hours or if there is a significant change in incident status. If you are still experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams have taken corrective actions to mitigate this issue and will monitor for stability. Updates will be provided in four hours or if there is a significant change in incident status. If you are still experiencing this issue, please reach out to customer care.

A portion of Contact Center customers may be experiencing dead air on calls with Automated Speech Recognition. RingCentral Contact Center teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

A portion of Contact Center customers may be experiencing no audio on toll-free calls. RingCentral Contact Center teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.