Outage in RingCentral

A portion of customers may be unable to receive inbound and place outbound calls and faxes. RingCX calling issues may also be experienced.

Resolved Major
May 20, 2024 - Started 6 months ago - Lasted about 2 hours

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Outage Details

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Components affected
RingCentral Calling - Outbound RingCentral Calling - Outbound RingCentral Americas RingCentral EMEA RingCentral Calling - Outbound RingCentral APAC RingCentral Fax - Inbound RingCentral Calling - Inbound RingCentral Calling - Inbound RingCentral Calling - Inbound RingCentral Fax - Outbound RingCentral Fax - Outbound RingCentral Fax - Outbound RingCentral Fax - Inbound RingCentral Fax - Inbound RingCentral RingCX RingCentral RingCX RingCentral RingCX
Latest Updates ( sorted recent to last )
UPDATE 6 months ago - at 05/20/2024 09:25PM

RingCentral Operations teams are seeing some improvement to services. Teams are continuing to investigate the issue further to determine actions to fully resolve the problem. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 1 hour or when a significant change in status occurs.

UPDATE 6 months ago - at 05/20/2024 08:42PM

RingCentral Operations teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 2 hours or when a significant change in status occurs.

UPDATE 6 months ago - at 05/20/2024 08:27PM

RingCentral Operations teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 6 months ago - at 05/20/2024 08:05PM

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

Latest RingCentral outages

A portion of RingCX customers may be experiencing slowness in their applications, login issues, and call failures. - about 1 hour ago
A portion of customers with numbers in Bulgaria may be unable to receive inbound calls and faxes due to an underlying carrier issue. - about 9 hours ago
A portion of RingCentral Events customers may be experiencing errors preventing attendees from viewing sessions and speakers from broadcasting due to a 3rd party issue. - 1 day ago
A portion of RingCentral Contact Center customers may be unable to log into Agent platform - 1 day ago
A portion of RingCX customers may be experiencing slowness in their applications. - 3 days ago

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