Outage in RingCentral

A portion of Contact Center customers may experience issues with skills not assigning and calls not routing

Resolved Minor
November 07, 2024 - Started 16 days ago - Lasted about 1 hour

Need to monitor RingCentral outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including RingCentral, and never miss an outage again.
Start Free Trial

Outage Details

A portion of Contact Center customers may experience issues with skills not assigning and calls not routing. Contact Center Operations teams are investigating the issue and will provide more information as it becomes available. If you are experiencing this issue please reach out to customer care.
Components affected
RingCentral Americas RingCentral Contact Center RingCentral EMEA RingCentral Contact Center
Latest Updates ( sorted recent to last )
UPDATE 16 days ago - at 11/07/2024 04:56AM

A portion of Contact Center customers may experience issues with skills not assigning and calls not routing. Contact Center Operations teams are investigating the issue and will provide more information as it becomes available. If you are experiencing this issue please reach out to customer care.

Latest RingCentral outages

A portion of RingCX customers may be experiencing outbound dialer failures. - 2 days ago
A portion of RingCentral Webinar users may be experiencing Webinar to be unavailable. - 2 days ago
A portion of RingCentral customers in New Brunswick, Canada, may experience inbound calls and faxes failing with a fast busy tone. - 2 days ago
A portion of RingCX customers may be experiencing login issues. - 4 days ago
A portion of RingCentral Customers in Ontario, Canada may be experiencing fast busy tone on inbound calls - 4 days ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE