Outage in RingCentral

A portion of Contact Center customers may experience issues with skills not assigning and calls not routing

Resolved Minor
November 07, 2024 - Started 6 days ago - Lasted about 1 hour

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Outage Details

A portion of Contact Center customers may experience issues with skills not assigning and calls not routing. Contact Center Operations teams are investigating the issue and will provide more information as it becomes available. If you are experiencing this issue please reach out to customer care.
Components affected
RingCentral Americas RingCentral Contact Center RingCentral EMEA RingCentral Contact Center
Latest Updates ( sorted recent to last )
UPDATE 6 days ago - at 11/07/2024 04:56AM

A portion of Contact Center customers may experience issues with skills not assigning and calls not routing. Contact Center Operations teams are investigating the issue and will provide more information as it becomes available. If you are experiencing this issue please reach out to customer care.

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