Outage in RingCentral

A portion of RingCentral Canada customers in Saint John, NB may be experiencing a loss of registration.

Resolved Minor
November 26, 2024 - Started 6 months ago - Lasted about 6 hours

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Outage Details

A portion of RingCentral Canada customers in Saint John, NB may be experiencing inbound and outbound call failures due to an underlying carrier issue. RingCentral Operations teams are working with the carrier to ensure the issue gets resolved as soon as possible. If you are experiencing this issue, please contact RingCentral customer care. 
Components affected
RingCentral Americas RingCentral Calling - Outbound RingCentral Calling - Inbound
Latest Updates ( sorted recent to last )
UPDATE 6 months ago - at 11/26/2024 11:24AM

RingCentral Operations teams are continuing to work with the underlying carrier regarding the inbound and outbound call failures issue at Saint John, NB. The next update will be submitted in 4 hours or when a significant change in status occurs.

UPDATE 6 months ago - at 11/26/2024 07:30AM

A portion of RingCentral Canada customers in Saint John, NB may be experiencing inbound and outbound call failures due to an underlying carrier issue. RingCentral Operations teams are working with the carrier to ensure the issue gets resolved as soon as possible. If you are experiencing this issue, please contact RingCentral customer care. 

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