Outage in RingCentral
A portion of customers with numbers in the UK may be unable to call support lines
Resolved Minor
April 29, 2025 - Started 12 months ago
- Lasted about 5 hours
Incident Report
A portion of customers may be unable to call support numbers. Operations teams are investigating the issue and will submit more info when it is available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
12 months ago - at 04/29/2025 02:22PM
Operations teams have confirmed that the issue affecting the support line has been resolved. All services are functioning normally at this time.
UPDATE
12 months ago - at 04/29/2025 01:40PM
Operations teams have implemented mitigation steps to address the support line issue and are observing positive outcomes. Teams will continue to monitor the situation to ensure stability. The next update will be provided in 4 hours or sooner if there is a significant change in status.
UPDATE
12 months ago - at 04/29/2025 09:20AM
A portion of customers may be unable to call support numbers. Operations teams are investigating the issue and will submit more info when it is available. If you are experiencing this issue, please reach out to customer care.
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