Outage in RingCentral

A portion of customers with numbers in the UK may be unable to call support lines

Resolved Minor
April 29, 2025 - Started 1 day ago - Lasted about 5 hours

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Outage Details

A portion of customers may be unable to call support numbers. Operations teams are investigating the issue and will submit more info when it is available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral EMEA RingCentral Calling - Inbound
Latest Updates ( sorted recent to last )
UPDATE 1 day ago - at 04/29/2025 02:22PM

Operations teams have confirmed that the issue affecting the support line has been resolved. All services are functioning normally at this time.

UPDATE 1 day ago - at 04/29/2025 01:40PM

Operations teams have implemented mitigation steps to address the support line issue and are observing positive outcomes. Teams will continue to monitor the situation to ensure stability. The next update will be provided in 4 hours or sooner if there is a significant change in status.

UPDATE 1 day ago - at 04/29/2025 09:20AM

A portion of customers may be unable to call support numbers. Operations teams are investigating the issue and will submit more info when it is available. If you are experiencing this issue, please reach out to customer care.

Latest RingCentral outages

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