A portion of Contact Center customers may be experiencing dead air on outbound calls

RingCentral Contact Center teams have completed the corrective actions to restore services. Teams are continuing to monitor for service stability while awaiting confirmation of restoration from end-user feedback. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.