A portion of RingCX customers may experience unrelated calls being merged, potentially from other accounts.

RingCentral Operations teams have finished deploying the fix for this issue. Teams will monitor for stability and the next update will be provided in 4 hours, or when there is a significant change in status. If you are still experiencing this issue, please reach out to customer care.

RingCentral Operations teams are still deploying the fix for this issue, but are currently seeing positive results. The next update will occur in 4 hours, or when there is a significant change in status. If you are still experiencing this issue, please reach out to customer care.

RingCentral Operations teams are still deploying the fix for this issue, but are currently seeing positive results. The next update will occur in 1 hour, or when there is a significant change in status. If you are still experiencing this issue, please reach out to customer care.

A portion of customers may still be experiencing unrelated calls being merged while using RingCX. Testing of a potential hotfix is underway. RingCentral operation teams are investigating the issue and will submit more info in 4 hours or when it becomes available.

RingCentral Operations teams have performed actions to mitigate impact. Teams will monitor for stability and the next update will be provided in the morning of December 18th or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.