Outage in RingCentral

A portion of Contact Center customers may be unable to log into their applications.

Resolved Minor
January 24, 2025 - Started 12 days ago - Lasted about 3 hours

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Outage Details

A portion of Contact Center customers may be unable to log into their applications. RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral Contact Center
Latest Updates ( sorted recent to last )
UPDATE 12 days ago - at 01/24/2025 03:13PM

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests the application login issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to customer care.

UPDATE 12 days ago - at 01/24/2025 02:19PM

A portion of Contact Center customers may be unable to log into their applications. RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

Latest RingCentral outages

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A portion of customers in Central and South America may be experiencing the inability to dial out from the application - 8 days ago
A portion of customers in Brazil may be unable to make outbound calls to other numbers in the country due to an underlying carrier issue. - 9 days ago

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