Outage in RingCentral
A portion of Contact Center customers may be unable to log into the MAX Agent application.
Resolved Minor
December 17, 2025 - Started about 7 hours ago
- Lasted about 2 hours
Incident Report
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
about 7 hours ago - at 12/17/2025 01:03AM
RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
about 7 hours ago - at 12/17/2025 12:36AM
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
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