Outage in RingCentral
A portion of customers may be experiencing delayed SMS message delivery due to an underlying carrier issue.
Resolved Minor
April 27, 2026 - Started 1 day ago
- Lasted 42 minutes
Incident Report
Summary AI Generated
RingCentral experienced delayed SMS message delivery for a portion of customers in the Americas due to an underlying carrier issue, affecting both inbound and outbound SMS services. The operations team worked with the carrier to resolve the problem. The incident lasted 42 minutes and was classified as a minor service disruption.
RingCentral Operations teams are working with the underlying carrier to resolve this issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
1 day ago - at 04/27/2026 12:39PM
RingCentral Operations teams are working with the underlying carrier to resolve this issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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