Outage in RingCentral
A portion of RingCX customers may be experiencing issues getting signed out after a call completes.
Resolved Minor
April 28, 2026 - Started about 6 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
RingCentral RingCX customers in the Americas experienced issues with getting signed out after completing calls during a 1.8-hour incident. The RingCentral Operations team investigated the problem and implemented mitigation steps to resolve the sign-out functionality issue. The service was restored and monitored for stability following the mitigation efforts.
RingCentral Operations teams are investigating this issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
about 5 hours ago - at 04/28/2026 03:59PM
RingCentral Operations teams have performed mitigation steps and are monitoring for stability while awaiting end-user feedback. The next update will occur in 1 hour or when more information becomes available. If you are experiencing this issue, please contact customer care.
UPDATE
about 6 hours ago - at 04/28/2026 03:11PM
RingCentral Operations teams are investigating this issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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