Outage in RingCentral
A portion of customers in Sainte-Agathe-des-Monts, QC, may be experiencing inbound call and fax failures
Resolved Minor
June 04, 2026 - Started 9 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
RingCentral customers in Sainte-Agathe-des-Monts, Quebec experienced inbound call and fax failures for 7.9 hours due to an underlying carrier issue. Operations teams investigated the problem in coordination with the carrier, and customers were directed to contact customer care for assistance during the outage.
A portion of customers in Sainte-Agathe-des-Monts, Quebec, may experience inbound call failures.Operations teams are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing this issue.
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Latest Updates ( sorted recent to last )
UPDATE
9 days ago - at 06/04/2026 03:07PM
The underlying carrier is continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
9 days ago - at 06/04/2026 12:53PM
RingCentral Operations teams are staying in contact with the underlying carrier as they continue to investigate the issue causing inbound call and fax failures for a subset of customers in Sainte-Agathe-des-Monts, Quebec. Next update will be sent in 4 hours, or when a significant change in status occurs.
UPDATE
9 days ago - at 06/04/2026 09:02AM
A portion of customers in Sainte-Agathe-des-Monts, Quebec, may experience inbound call failures.Operations teams are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing this issue.
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