Outage in RingCentral
A portion of customers may be experiencing delayed SMS messages due to an underlying carrier issue.
Resolved Minor
October 07, 2026 - Started about 10 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
RingCentral customers in North America experienced delayed inbound and outbound SMS messages for approximately 4 hours due to an underlying carrier issue. The carrier investigated and resolved the problem, with RingCentral Operations confirming the fix on October 7, 2026.
A portion of customers may be experiencing delayed SMS messages due to an underlying carrier issue. The carrier is investigating the issue and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
UPDATE
about 6 hours ago - at 10/07/2026 10:48AM
RingCentral Operations teams have confirmed with the underlying carrier that the issue causing delayed SMS messages for customers in North America has been resolved. If you are still experiencing this issue, please reach out to customer care.
UPDATE
about 10 hours ago - at 10/07/2026 06:49AM
A portion of customers may be experiencing delayed SMS messages due to an underlying carrier issue. The carrier is investigating the issue and will provide updates as they become available.
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