Outage in Rippling

Issues with the employee profile payroll tab

Resolved Major
July 27, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor Rippling outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rippling, and never miss an outage again.
Start Free Trial

Outage Details

Users are reporting issues with signing in to apps that they use Rippling as the identity provider. Our recommended workaround is to sign in to Rippling first and then navigate to the app using the SSO navigation bar. We are currently investigating this issue.
Components affected
Rippling Single Sign-on (SSO) Rippling App
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/27/2023 03:51PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 07/27/2023 03:30PM

A fix has been implemented and product functionality has been restored.

IDENTIFIED about 2 years ago - at 07/27/2023 02:58PM

The issue has been identified and a fix is being implemented.

MONITORING about 2 years ago - at 07/27/2023 02:52PM

Users are reporting missing values on the payroll tab in the employee profile. This will be fixed momentarily. This does not impact any processing of payroll.

MONITORING about 2 years ago - at 07/27/2023 02:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 07/27/2023 02:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 07/27/2023 02:13PM

Users are reporting issues with signing in to apps that they use Rippling as the identity provider. Our recommended workaround is to sign in to Rippling first and then navigate to the app using the SSO navigation bar. We are currently investigating this issue.

Latest Rippling outages

Email notification outage - 9 days ago
T&A clock-in and clock-outs are temporarily degraded - 16 days ago
Issue with Mac devices upgrading to macOS 26 (Tahoe) - 24 days ago
Issue with WiFi policies - 29 days ago
Issues loading Rippling - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook