Outage in Rippling

Issues with employee API endpoints

Resolved Major
December 12, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

Users are reporting timeout errors with the GET/employees and GET/employees/include_terminated endpoints.
Components affected
Rippling Platform API
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/13/2024 07:24PM

This incident has been resolved.

MONITORING 5 months ago - at 12/12/2024 09:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 12/12/2024 07:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 12/12/2024 07:13PM

Users are reporting timeout errors with the GET/employees and GET/employees/include_terminated endpoints.

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