Outage in Rivery

AWS Degraded Performance

Resolved Minor
June 13, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

AWS is actively experiencing operational issues. These issues began at 20:08 UTC on June 13th, based on the AWS Health Dashboard: https://health.aws.amazon.com/health/status We are still actively investigating the full impact on the Rivery platform, but we have identified the following degraded components due to the AWS issues: - UI / API degraded performance - Scheduled rivers might not execute - CDC / SSH tunnel degraded performance We will update with additional information as soon as it is available.
Components affected
Rivery Rivers (US) Rivery Rivers (EU) Rivery CDC (US) Rivery CDC (EU)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 10:54PM

AWS has resolved the incident on their Health Dashboard and confirmed that their services are operating normally. Thank you for your patience and please reach out to our Rivery Support Team if you have any questions.

MONITORING over 1 year ago - at 06/13/2023 09:39PM

AWS is recovering their services and we are no longer seeing an impact on the Rivery platform. We are continuing to monitor the incident on the AWS Health Dashboard until it is officially resolved.

We advise rerunning any scheduled rivers that failed between 20:08 UTC and 22:29 UTC. Please reach out to our Rivery Support Team if you have any questions.

INVESTIGATING over 1 year ago - at 06/13/2023 09:16PM

AWS is actively experiencing operational issues. These issues began at 20:08 UTC on June 13th, based on the AWS Health Dashboard: https://health.aws.amazon.com/health/status

We are still actively investigating the full impact on the Rivery platform, but we have identified the following degraded components due to the AWS issues:

- UI / API degraded performance
- Scheduled rivers might not execute
- CDC / SSH tunnel degraded performance

We will update with additional information as soon as it is available.

Latest Rivery outages

3rd Party: Salesforce Connectors are failing with "Cannot connect to Salesforce" - about 1 month ago
Intermittent Data Push Failures for Snowflake Connections Using Private Key Authentication - about 1 month ago
Delayed Execution Times and Rivers in Pending Status - US console - about 1 month ago
Currency Service Rivers Experiencing Failures - about 2 months ago
Extended Execution Times in EU & US Environments - about 2 months ago

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