Outage in Rivery

CDC rivers are failing with 'NoneType' object error

Resolved Minor
September 04, 2024 - Started 4 months ago - Lasted 15 minutes
Official incident page

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Outage Details

We have identified an issue where CDC rivers encountered a `'NoneType' object has no attribute 'get'` error during execution. Incident Time: The impact occurred between 09:08 UTC and 10:39 UTC. Current Status: The error has been reverted in all affected regions. The next scheduled runs of the rivers will catch any missed streamed data, ensuring no data loss. There is no need to manually re-run failed rivers as future executions will pick up the data. Next Steps: We are actively investigating the root cause to understand what triggered this issue, even though the solution was previously tested thoroughly. Our team is monitoring the situation closely to ensure smooth operation going forward. We will provide further updates as more information becomes available. Thank you Rivery Support Team
Components affected
Rivery CDC (EU) Rivery CDC (US)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 11:10AM

This incident has been resolved.

MONITORING 4 months ago - at 09/04/2024 10:56AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 09/04/2024 10:55AM

We have identified an issue where CDC rivers encountered a `'NoneType' object has no attribute 'get'` error during execution.

Incident Time:
The impact occurred between 09:08 UTC and 10:39 UTC.

Current Status:
The error has been reverted in all affected regions.
The next scheduled runs of the rivers will catch any missed streamed data, ensuring no data loss.
There is no need to manually re-run failed rivers as future executions will pick up the data.

Next Steps:
We are actively investigating the root cause to understand what triggered this issue, even though the solution was previously tested thoroughly.

Our team is monitoring the situation closely to ensure smooth operation going forward.
We will provide further updates as more information becomes available.

Thank you
Rivery Support Team

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