Outage in Rivery

CDC enablement error

Resolved Minor
March 31, 2025 - Started 29 days ago - Lasted about 14 hours
Official incident page

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Outage Details

We're currently investigating an issue that began on March 31, 2025 (16:00 UTC), where attempting to enable CDC—whether on a new or existing river— encounters the error: "Internal error encountered while creating new cdc connector. Please check your connection and contact support." This issue is only affecting CDC during the enablement process. CDC is not impacted on actively running rivers. Our team is actively working to identify the root cause and will provide an update on our progress as soon as possible.
Components affected
Rivery CDC (US)
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/01/2025 12:08PM

This incident has been resolved.

MONITORING 29 days ago - at 03/31/2025 10:56PM

We have identified the underlying infrastructure issue affecting CDC enablement and have deployed a fix. The impact was isolated to the CDC enablement process only; all other platform functionalities remained fully operational. We are currently monitoring system performance to ensure stability. Please contact our support team with any questions.

INVESTIGATING 29 days ago - at 03/31/2025 09:52PM

We're currently investigating an issue that began on March 31, 2025 (16:00 UTC), where attempting to enable CDC—whether on a new or existing river— encounters the error:

"Internal error encountered while creating new cdc connector. Please check your connection and contact support."

This issue is only affecting CDC during the enablement process. CDC is not impacted on actively running rivers.
Our team is actively working to identify the root cause and will provide an update on our progress as soon as possible.

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