Outage in RoomKeyPMS
Fullsteam Payment Gateway Down
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/22/2024 12:46AM
We are pleased to inform you that the Fullsteam Payment Gateway is now fully operational. The recent issue was caused by a failure to auto-scale the CPU, which has since been manually addressed. Our development team has enhanced our monitoring system with improved alerts and automated triggers to prevent similar issues in the future.
MONITORING
over 1 year ago - at 08/22/2024 12:35AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 08/22/2024 12:05AM
Payment Gateway has been stabilized and our team is further investigating the issue.
INVESTIGATING
over 1 year ago - at 08/21/2024 11:48PM
We are currently investigating this issue.
Latest RoomKeyPMS outages
RoomKeyPMS Connectivity Issues - 25 days ago
Investigation in Progress - 3 months ago
Service Interruption Update - 3 months ago
API & EDH Issues Identified - 5 months ago
Scheduled Maintenance – Server Migration - 5 months ago
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