Outage in Root

Major outage in our API

Resolved Major

February 09, 2023 - Started almost 3 years ago
Official incident page

Incident Report

We have observed to a network connection issue affecting our workers. We're investigating

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 02/09/2023 01:15PM

This incident has been resolved.

MONITORING almost 3 years ago - at 02/09/2023 01:02PM

We've resolved the issue and all systems are operational again. We are still monitoring

INVESTIGATING almost 3 years ago - at 02/09/2023 01:01PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 02/09/2023 12:39PM

We have observed to a network connection issue affecting our workers. We're investigating

Latest Root outages

Product Module code not executing - about 2 months ago

API Performance Degradation - Database Connection Pool Exhaustion - 2 months ago

Delayed email delivery - 3 months ago

Document creation delay - 8 months ago

Product module code timeouts - 11 months ago

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