Outage in Routific
SMS Notifications to North America are unavailable
Resolved Minor
June 04, 2020 - Started almost 6 years ago
Official incident page
Official incident page
Incident Report
An issue with our Customer Notifications service had been identified, in which SMS messages sent out to North America recipients could not be delivered. We are investigating options to fix this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 6 years ago - at 06/04/2020 10:57PM
System is now stable, and messages are delivered.
MONITORING
almost 6 years ago - at 06/04/2020 08:15PM
A fix has been implemented and we are monitoring the result.
INVESTIGATING
almost 6 years ago - at 06/04/2020 06:57PM
An issue with our Customer Notifications service had been identified, in which SMS messages sent out to North America recipients could not be delivered. We are investigating options to fix this issue.
Latest Routific outages
Mobile Route List Visibility - 22 days ago
Partial Outage – Dispatcher & Driver Actions - about 1 month ago
Degradation of SMS notifications - 4 months ago
Service Delays: Scheduling, Publishing, making changes to Routes and Orders and delivery of Customer Notifications in New Routific - 5 months ago
Routific (app.routific.com) Outage - 5 months ago
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