Outage in Rudderstack

Ingestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.

Resolved Major

November 18, 2025 - Started 3 months ago - Lasted 7 minutes
Official incident page

Incident Report

This incident is impacting customers on our Growth, Starter, and Enterprise plans in the US region. Our team is actively investigating the issue. We’ll provide further updates as soon as we have more information. Start time: 15:17UTC

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 03:39PM

The data ingestion issue impacting Enterprise, Growth, Starter and Pro tier customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully operational, and data ingestion is operating as expected.

MONITORING 3 months ago - at 11/18/2025 03:37PM

The issue was fully resolved at 15:32UTC, and we are no longer seeing any errors. Events related to mobile/web SDK will be retried. We are currently monitoring the system to ensure full stability.

INVESTIGATING 3 months ago - at 11/18/2025 03:32PM

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