Outage in Runa

Publix US orders are failing

Resolved Minor
February 04, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 02/04/2025 07:44AM

This incident has been resolved.

MONITORING 1 day ago - at 02/04/2025 04:39AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:36AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 04:34AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:31AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 04:29AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:26AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 04:24AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:21AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 04:19AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:16AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 04:14AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:11AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 04:09AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:06AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 04:04AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 04:01AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:56AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:54AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:51AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:49AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:46AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:44AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:41AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:39AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:36AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:34AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:31AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:29AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:26AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:24AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:21AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:19AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:16AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:14AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:11AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:09AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:06AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 03:04AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 03:01AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:56AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:54AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:51AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:49AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:46AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:44AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:41AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:39AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:36AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:34AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:31AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:29AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:26AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:24AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:21AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:19AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:16AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:14AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:11AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:09AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:06AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 02:04AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 02:00AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:56AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:54AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:51AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:49AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:45AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:44AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:40AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:39AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:35AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:34AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:30AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:29AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:25AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:24AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:20AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:19AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:15AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:14AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:10AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:09AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:05AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 01:04AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 01:01AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 12:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 12:56AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 12:54AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 12:51AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 12:49AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 12:46AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 12:43AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 12:41AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 12:39AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 12:36AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 1 day ago - at 02/04/2025 12:34AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 1 day ago - at 02/04/2025 12:31AM

We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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