Ryft experienced elevated payment processing errors with one of their primary acquirers, causing increased payment failures and affecting the Payments API. Traffic was rerouted to backup acquirers to restore service while approval rates gradually improved. The incident was resolved after 1.1 hours once traffic was fully restored across all acquirers.
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This incident has now been resolved.
Traffic has been restored across all acquirers. We are actively monitoring the failed acquirer for further errors.
Currnelty we are operating as normal.
We are seeing elevated errors during payment processing with one of our primary acquirers, leading to increased failures.
Traffic is being re-routed to several backup acquirers.
Note that this may take some time but we are seeing approvals raise back up steadily
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