Outage in Ryft
Elevated payment processing errors for Card Present Payments
Resolved MajorIncident Report
Summary AI Generated
Ryft experienced elevated payment processing failures for card present payments due to an issue with a third-party provider, affecting the Payments API for approximately 29 minutes. The third party began recovering around 20:20 UTC, with transactions processing successfully shortly after. The incident was fully resolved by 20:44 UTC.
An ongoing issue with a third party provider means an elevated payment failure rate for card present payments. The team is tracking the issue with the third party and will provide a resolution as soon as possible.
Components affected
Ryft Payments APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 06/23/2026 08:44PM
The issue is now resolved with payments processing as expected.
MONITORING
25 days ago - at 06/23/2026 08:30PM
The third party has begun to recover and transactions are now processing successfully as of 20:20UTC. We will continue to monitor performance of the payment transactions.
INVESTIGATING
25 days ago - at 06/23/2026 08:17PM
We are continuing to investigate this issue.
INVESTIGATING
25 days ago - at 06/23/2026 08:17PM
An ongoing issue with a third party provider means an elevated payment failure rate for card present payments. The team is tracking the issue with the third party and will provide a resolution as soon as possible.
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