Outage in SaaS Alerts

Investigating: Respond Performance Issues

Resolved Minor
June 05, 2024 - Started 7 months ago
Official incident page

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Outage Details

SaaS Alerts engineering is investigating an issue affecting Respond's performance. Further updates will be provided as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/07/2024 01:17PM

The issue affecting Respond's Performance was resolved on Wednesday 8 pm EST.

SaaS Alerts Engineering has also completed re-firing all Respond rules that did not fire as intended.

MONITORING 7 months ago - at 06/06/2024 08:10PM

In some cases, Respond rules did not fire as intended starting on June 4th 8:20 AM EST through June 5th 8:00 PM EST. SaaS Alerts engineering is actively deploying a solution for this issue.

MONITORING 7 months ago - at 06/06/2024 12:55AM

SaaS Alerts engineering has implemented a fix for the issue affecting the Respond Performance Issues. Respond is now operating normally.

We are actively monitoring the situation to ensure stability.

In some cases, Respond rules did not fire as intended starting on June 4th 8:20 AM EST through June 5th 8:00 PM EST. SaaS Alerts engineering is working on a solution for this issue.

IDENTIFIED 7 months ago - at 06/06/2024 12:00AM

SaaS Alerts engineering has identified the issue related to Respond Performance Issues. We are working on a solution.

INVESTIGATING 7 months ago - at 06/05/2024 11:37PM

SaaS Alerts engineering is investigating an issue affecting Respond's performance. Further updates will be provided as we have more information.

Latest SaaS Alerts outages

Respond Connection Issues - 7 months ago
Data Processing Delays - 8 months ago
Data Processing Delays - about 1 year ago

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