Outage in SaaS Alerts

Investigating: Respond Performance Issues

Resolved Minor
June 05, 2024 - Started about 1 year ago
Official incident page

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Outage Details

SaaS Alerts engineering is investigating an issue affecting Respond's performance. Further updates will be provided as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/07/2024 01:17PM

The issue affecting Respond's Performance was resolved on Wednesday 8 pm EST.

SaaS Alerts Engineering has also completed re-firing all Respond rules that did not fire as intended.

MONITORING about 1 year ago - at 06/06/2024 08:10PM

In some cases, Respond rules did not fire as intended starting on June 4th 8:20 AM EST through June 5th 8:00 PM EST. SaaS Alerts engineering is actively deploying a solution for this issue.

MONITORING about 1 year ago - at 06/06/2024 12:55AM

SaaS Alerts engineering has implemented a fix for the issue affecting the Respond Performance Issues. Respond is now operating normally.

We are actively monitoring the situation to ensure stability.

In some cases, Respond rules did not fire as intended starting on June 4th 8:20 AM EST through June 5th 8:00 PM EST. SaaS Alerts engineering is working on a solution for this issue.

IDENTIFIED about 1 year ago - at 06/06/2024 12:00AM

SaaS Alerts engineering has identified the issue related to Respond Performance Issues. We are working on a solution.

INVESTIGATING about 1 year ago - at 06/05/2024 11:37PM

SaaS Alerts engineering is investigating an issue affecting Respond's performance. Further updates will be provided as we have more information.

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